English version of our web-site is in beta-test. You can make orders, and if something goes wrong, then you can mail us on sale@cocco-bello.com.
mon-fri from 10:00 to 19:00
Доставка и оплата

Delivery


Delivery in Moscow


  • Moscow within the Moscow Ring Road 

We will deliver by courier within 1-2 business days 

Standard delivery - 400 rubles. 

Free when ordering from 5000 rubles.

During the day within the Moscow Ring Road, subject to ordering before 13:00.

Express delivery - 550 rubles.

We will deliver by courier within 1-2 business days. 

Standard delivery - RUB 500 



Delivery is carried out on weekdays.


On weekends - by prior agreement with the manager

by phone 8 967 227 0207

Orders received on the site from 00.00 to 18.00 are processed on the same day, orders received after 18.00 are processed the next day.



Delivery across Russia


Delivery in Russia is carried out:

* Courier company SDEK to the pickup point in your city,

* By Russian Post for individual settlements.


Refund money


If you are not satisfied with the quality of the goods or do not taste good to you, we can replace the goods or refund your money without any questions.


We are confident in the naturalness and good taste of our products, but there is always a human factor in life, and sometimes something in a product or its appearance may not suit you. In this case, we will refund your money without hindrance.



Any customer can return even an opened package to us due to:


1) There is something wrong with the quality.


2) If you just didn't like the taste of the product.


You can return a product you do not like within 14 days from the moment you receive the parcel.



If the product is not of proper quality, then we will undertake the delivery of a similar one at our expense



How to return?


To return you need to write to the mail: coccobellohoney@gmail.com


The letter must indicate the order number and the reason for the return. There is no need to fill out any forms and send checks.



Refunds to the Client are carried out within 7-10 working days